Not open
The Samsung Galaxy Note5 is limited to Android version 7. It's possible that version is not supported by chess.com anymore.
If you contact help/support, they can give more information.
https://support.chess.com/article/346-contact-us
لماذا تم حظر هذا الحساب؟
وكيف يمكننى ارجاعه
If you check the profile, it will have a link explaining the closure reason. If you have questions, you can contact support directly.
https://support.chess.com/article/346-contact-us