Φόρουμ

Why was my password not accepted ?

Ταξινόμηση:
bgianis

I have been a member since 2008 with the same account and password. Today I entered my username and password in order to login as usually, but I was getting messages for incorrect password. Why?

So I had to change my password after that. My account is still active of course, as I login very often. I can't understand what was wrong and why I had to change my password which I remember very well .

Martin_Stahl
bgianis wrote:

I have been a member since 2008 with the same account and password. Today I entered my username and password in order to login as usually, but I was getting messages for incorrect password. Why?

So I had to change my password after that. My account is still active of course, as I login very often. I can't understand what was wrong and why I had to change my password which I remember very well .

 

 

I'm not sure anyone will be able to answer that. You might open a ticket directly with support but they may not be able to answer either.

 

https://support.chess.com/article/346-contact-us

bgianis

Thank you Martin Stahl

 

 

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