I have been a member since 2008 with the same account and password. Today I entered my username and password in order to login as usually, but I was getting messages for incorrect password. Why?
So I had to change my password after that. My account is still active of course, as I login very often. I can't understand what was wrong and why I had to change my password which I remember very well .
I'm not sure anyone will be able to answer that. You might open a ticket directly with support but they may not be able to answer either.
https://support.chess.com/article/346-contact-us
I have been a member since 2008 with the same account and password. Today I entered my username and password in order to login as usually, but I was getting messages for incorrect password. Why?
So I had to change my password after that. My account is still active of course, as I login very often. I can't understand what was wrong and why I had to change my password which I remember very well .