Using Chessup2 with Chess.com

I have a chessup2 board and clearly it is going to take some time to identify and resolve difficulties with the chess.com integration. This is a great product so I felt a clear forum name will help to avoid a proliferation of forums which end up doing the same thing. I have only just recieved my board but already realise that a good two-way conversation focused on the chess.com aspects of the board will be useful for some time. If there is an official forum for this purpose on chess.com please accept my apologies and I will relocate my posts there. My initial problems revolve around numerous updates just minutes apart but I will wait a couple more days before posting details to see if this continues to occur. I look forward to using a great product. agargolye

The free 1 month trial is it just the Gold level or one of the more advanced levels?

That question is worth directing to chessup sales.

When playing an online opponent he (or she) promoted a pawn and I just assumed it was a queen. How can I know the piece chosen by my opponent in a game if it is not a queen?

My board is on main version 1.1.0 which I think is the latest.

My Repeated Updates Issue: After playing more games on the chessup2, both online and with bots I think I can answer my own question and perhaps help others just receiving their board. The short version is to stick to using the board and not to continue using the app alongside. Once the board is connected online I close the app and have also stopped using it during the reset cycle now. I am sure the app is needed for some things (like first chess.com connect) but nothing I have done since actually needed it. In fact I suspect the app has messages which are intended more for the chessup1 and the distinction between the two board types I have found a little vague. In particular it was the app that led me to make un-necessary and repeated updates. So just keep things simple and use the board. I hope that helps someone.

My Promotion Issue for an Unknown Piece: This one is my fault entirely. When an opponent promotes a pawn you must first move the pawn to the promotion square THEN view the screen on the board

My previous post unfinished... Read the selected peice (usually a queen of course) and THEN replace the pawn with the peice named. Issue closed.