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kavall

I was recently contacted by a member of Team Malta of which I am Superadmin to ask me why I had removed him from the club. Since I had no knowledge of this I checked the membership list and both a manual and an electronic search gave me no results. So I tried to re-invite him but the server keeps giving me the message that he is already a member of Team Malta. Has anybody else had this problem?Chess.com please help.

Martin_Stahl
kavall wrote:

I was recently contacted by a member of Team Malta of which I am Superadmin to ask me why I had removed him from the club. Since I had no knowledge of this I checked the membership list and both a manual and an electronic search gave me no results. So I tried to re-invite him but the server keeps giving me the message that he is already a member of Team Malta. Has anybody else had this problem?Chess.com please help.

 

Can you see the club in the player's profile? Did you check the list of banned members?

JFSebastianKnight

He could be in the Banned members list.

Then the system will be telling you he is in the group, but he is not.

If so, it is sufficient for you to unban him