Blatant cheater not getting banned

Hi everyone,

I love online chess but the amount of cheaters are hurting the game. My friend started doing it and even showed me how to do it,yet chess.com doesnt seem to ban him.

His username is [removed -- MS], he logs in with his second account [removed ] and self analysis his rapid games, whilst playing on his main account. He gained 500 elo in less than 30 days.

Do something about the cheating frenzy chess.com

no publicly calling people out. just report them

I have done that, i guess chess.com prefers not to ban premium users because of money

Public accusations are not allowed. The site bans premium accounts and titled players, so status has nothing to do with it.