My wife opened a ticket, grandma opened a ticket, my son opened a ticket. Nothing from chess.com
It is impossible to get any kind of help here.
This site has no human support. What the heck ????
Closing my kids accounts
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12 days ago
0
#43
spaughbradley wrote:
My wife opened a ticket, grandma opened a ticket, my son opened a ticket. Nothing from chess.com
It is impossible to get any kind of help here.
This site has no human support. What the heck ????
The site has a whole team of support staff
12 days ago
0
#44
As someone said earlier it could be because there are many accounts linked to same ip address? I remember my alt was closed for no reason too but idk its sad
12 days ago
0
#45
May be a mistake like chess.com may have ment to ban someone else's also abuse means any reason that is not fair play like having extra accounts so they may though it was extra accounts
12 days ago
0
#46
also the ai sends the messages to service just email chess.com that will clear it up
To the OP....... the're probably operating with a skeleton crew because today IS Sunday. See what happens Mon, or Tues.
Wow!....
.....When you send in a support ticket, you get an AI bot? 
Take our money & cancel service.....Kind of reminds me of all those people at United Health Care this week. 
Its a bug,....its this....its that. Chess.com is becoming Boeing.....too big to fail? Use to be the Captain went down with the ship. These days its all the little people. 
Case in point..... 
