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Adjust volume

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FlybyVFR

Will this ever get adressed?

Kozuszek
Former_mod_david wrote:

Please note that Chess.com policy does not permit explicit comparisons with our competitors in our own forums, so I have removed those specific references. 

I love chess.com, and have for years. It's my absolute favorite amongst all chess sites, and so it is with love I point out that those whose products are the very best are pleased when people directly compare their product to competitors'.

yesterdays_pants

Bumping this. Thread has been up for six years. Still no volume slider.

GM_GungiMaster

This would definitely be an improvement

AndrewTiberius

Any help here please? @admin @engineering @developers @product @quality @devops @techops @dbops

ChubDuck

Hello it's 2023 and there is no volume? We just collected a rock sample from an asteroid orbitting in space and returned it to earth!

Volume adjustment surely within the devs reach!!!!!!

misterparadise

bump

AndrewTiberius

bump - every popular chess streamer having to use volume master should be embarrassing - contact me for a quote and I will fix it for you @admin @moderator #feature #bug I've filled out the feature request/ bug report holy cow

Steilgrey

I have my volume slider maxed out on my android device and can still barely hear the tap when the opponent makes a move. It even seemed to get more silent since yesterday.

It turned out that the chess.com app does not capture the volume buttons, so I had to switch to the youtube app to make the volume louder in the chess.com app.

Witchfinderr

well 6 years later here I am trying to lower the volume as well, thank god they moved it to the suggestions hihi

NoNameMC

You can only turn off the sound completely (in settings "board and Pieces")

advDanny

Seem to be having the issue on the desktop app (Chrome on MacOS) but not mobile (iOS). I can barely hear it and I have my laptop at max volume. YouTube and other chess sites sound just fine.

real_jstq

I cant believe its still not possible lol

yesterdays_pants

Year 8 of asking for this feature. It's a volume slider. VOLUME SLIDER. It's basic functionality for anything that includes sound. Why is this so hard?

AndrewTiberius

I wrapped linked and screenshotted this thread into a bug report and actually got my first response! -

Re: Here is a thread suggesting some sort of volume controls from 2017 - Everyone who has contributed over the last 7 years gets a notification every time someone else commits to the thread with another +1 for a 'lichess' style profile volume slider - even pro chess streamers are on stream using 'volume master' chrome extension to solve this problem - This all began because my wife would get upset with the clicks upon game reviews - which I myself am forced to use volume master for chrome - but every time I get a notification on this forum thread, it shines a light on the zero response from any sort of dev or chess.com moderators, bots anything - And I'm sure every other member in the thread is similarly reminded. Help us out here, thanks. AndrewTiberius 

 

Hello Andrew, 

I'm Bert from the Chess.com support team. I'm reaching out regarding a report you recently filed on the site. 

I would like to apologize for the delay in my response. The bug reports are dealt with daily but it can take some time for the support team to reach out to users where an answer is required; but no worries, I’m here for you now!

Thank you for taking the time to share your valuable suggestion with us. We appreciate your input as it helps us enhance experience for all users.

Rest assured that your suggestion has been forwarded to our development team for careful consideration. We are committed to continuous improvement, and your suggestions play a crucial role in shaping the future of our platform.

If you have any questions or require further assistance, feel free to reach out to our Support team by clicking on the Help button on the bottom left of the page or going to More > Help if using our app. We’ll be glad to assist.
Kind Regards,

kallsar

July 2024 still no volume adjust after 7+ years

floyd-pepper

Many of us like to play music in the background, so a volume control is extremely handy if not a must, please consider this.

Xirtsym
AndrewTiberius wrote:

I wrapped linked and screenshotted this thread into a bug report and actually got my first response! -

Re: Here is a thread suggesting some sort of volume controls from 2017 - Everyone who has contributed over the last 7 years gets a notification every time someone else commits to the thread with another +1 for a 'lichess' style profile volume slider - even pro chess streamers are on stream using 'volume master' chrome extension to solve this problem - This all began because my wife would get upset with the clicks upon game reviews - which I myself am forced to use volume master for chrome - but every time I get a notification on this forum thread, it shines a light on the zero response from any sort of dev or chess.com moderators, bots anything - And I'm sure every other member in the thread is similarly reminded. Help us out here, thanks. AndrewTiberius 

 

Hello Andrew, 

I'm Bert from the Chess.com support team. I'm reaching out regarding a report you recently filed on the site. 

I would like to apologize for the delay in my response. The bug reports are dealt with daily but it can take some time for the support team to reach out to users where an answer is required; but no worries, I’m here for you now!

Thank you for taking the time to share your valuable suggestion with us. We appreciate your input as it helps us enhance experience for all users.

Rest assured that your suggestion has been forwarded to our development team for careful consideration. We are committed to continuous improvement, and your suggestions play a crucial role in shaping the future of our platform.

If you have any questions or require further assistance, feel free to reach out to our Support team by clicking on the Help button on the bottom left of the page or going to More > Help if using our app. We’ll be glad to assist.
Kind Regards,

Hilariously, any response to this that isn't adding a volume slider is just pathetic really. It's so basic that it could be included in any future update.

NunoSantos0814

It's 2024 and we might get GTA 6 before we get a volume slider

trueskyte

Still no volume slider??? Come on........