If you no are streamer, or professional chess player, chess.com don't answer the reports
AIM BOTS
It is getting insane. I usually hold a win/loss record in 5 minute games around 50%. Playing below 900s my win percentage isn't even 25%. I have to get back into playing over 900s before I can win again. Yesterday and today my wins against the below 800s is less than 15%. I've had this happen in the past and just refuse to play them anymore.
You should report them.
https://support.chess.com/en/articles/8562517-how-do-i-report-someone
That said, discussions of cheating, potential cheating, or cheat detection are not allowed in the general forums. If you would like to discuss join the following club.
https://www.chess.com/club/cheating-forum
I have played two opponents today who have admitted to using AIM. They make lightening fast moves on exposed pieces. They also play a strategic game that is almost impossible to beat. It's much worse than the Chrome extensions that are out there. Anybody else having this issue?