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Cannot Play On PC

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MagMalol

For 24 hours now i have been unable to start a online game of chess on my PC specifically. I can navigate the site perfectly fine, the connection is completely good, the second i try get a game it disconnects me. I've tried logging in and out, restarting pc etc etc. On mobile it has no problems, and i can play games like normal, any ideas would be great.

JETINATE
Idk
Butters10

I've been having the same problem. I can play on my I Phone and on my tablet, but nothing on my PC.

Don't know if it is a browser issue, I use firefox

MagMalol
Butters10 wrote:

I've been having the same problem. I can play on my I Phone and on my tablet, but nothing on my PC.

Don't know if it is a browser issue, I use firefox

I use chrome so wouldnt be a browser issue, atleast im not alone here

olebon

I have the same issue during last couple of days. It's almost impossible to play using Firefox, however Chrome works OK.

J-Alexander-Bor
olebon escribió:

I have the same issue during last couple of days. It's almost impossible to play using Firefox, however Chrome works OK.

Using Chrome. And I've not been able to start an online game. I was starting to think my ISP was having issues.

Jordi_Agost

Try to use another browser, chess.com is designed to be used on chrome, other browser may have worse performance

Martin_Stahl
MagMalol wrote:

For 24 hours now i have been unable to start a online game of chess on my PC specifically. I can navigate the site perfectly fine, the connection is completely good, the second i try get a game it disconnects me. I've tried logging in and out, restarting pc etc etc. On mobile it has no problems, and i can play games like normal, any ideas would be great.

There's an issue impacting some members and staff are working to determine what the cause might be.

Do you see the same issue in an incognito/private session?

ajlgtmo

i cannot challenge any new games

ajlgtmo

no matter what my range is for rapid chess, it won't match any players

Martin_Stahl

This should be fixed now.