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Is this glitch normal?

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Lo1lie
Today I just lost a game because apparently it was my turn but the ui said it was my opponent’s, and guess what? I lost.
Lo1lie
If there is a solution please tell me
egniib

I used to have the same issue and contacted support. They recommended to delete your cookies and the issues should be solved.

egniib

They also sent this link, this helped a lot: How do I fix my disconnect/lag issues? | Chess.com Help Center

KreshnikChess

just for the archivment