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tournament bug?

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Martin_Stahl
jmhus wrote:

i created some type of tournament which i cant erase (because i cant find it anymore) ... but cant seem to create a daily tournmant ... once i press "2" (from message #15 above) i then have the option of Swiss or Arena ... not sure which is which but with either one i cant set daily time controls (normally set to 2 days per move) ... historically i've use the method im instructed to no longer use from message #9 above ... but it's giving me error messages ...

When you hit Create and scroll down, one of the options will be called Club Daily Tournament. That is the normal Daily type event.

If you created an Arena or Swiss event it should show on the Upcoming Events section of the Club you chose in the setup, unless you did a Shareable tourney and then it won't show anywhere. If you didn't keep the link then you would need to find it in your browser history if you wanted to cancel it.

Derek-C-Goodwin

This really is not very good solution, if you go a day over the possible tournament range of days it says "date out of range" and you lose the tournament you were setting up so you have to enter everything again. You also cant add in a video hook as it refuses all youtube links and says "plugin not available. The page we used to work in was a dedicated page to making the tournament and the new way opens a window to work in that cant be resized or opened to full screen, so you are scrolling up and down, its a little messy. The old way was much better and this has made making club tournaments fiddly and awkward. Is there a way we can fix this as its really made it awkward if you make a lot of events its quite off putting.

kind regards.

Derek-C-Goodwin

sent in as a bug report (bottom right of screen, contact support).

Martin_Stahl

Staff are aware but as mentioned, I don't know if the long term plan is to keep that separate page or not

coft792

Hello . Yesterday there was a glitch on the site. I can not create absentee tournament. Before yesterday I created 44 tournaments. Everything worked fine. Write the reason and when you fix the error 

It says set time and date . I did that. But the tournament is not created. I read here a little what and where to go. I'm talking about individual tournaments in correspondence chess. Not club tournaments? And on the new platform there is no such function to create individual correspondence tournaments. 

Derek-C-Goodwin

coft report it as a bug mate ;-D

Martin_Stahl
coft792 wrote:

Hello . Yesterday there was a glitch on the site. I can not create absentee tournament. Before yesterday I created 44 tournaments. Everything worked fine. Write the reason and when you fix the error 

It says set time and date . I did that. But the tournament is not created. I read here a little what and where to go. I'm talking about individual tournaments in correspondence chess. Not club tournaments? And on the new platform there is no such function to create individual correspondence tournaments. 

For the tournaments page in play a bug was identified that if your language is not set to English there is a problem.

Setting your language to English should allow you to create tournaments for now

coft792
Martin_Stahl wrote:
coft792 wrote:

Hello . Yesterday there was a glitch on the site. I can not create absentee tournament. Before yesterday I created 44 tournaments. Everything worked fine. Write the reason and when you fix the error 

It says set time and date . I did that. But the tournament is not created. I read here a little what and where to go. I'm talking about individual tournaments in correspondence chess. Not club tournaments? And on the new platform there is no such function to create individual correspondence tournaments. 

For the tournaments page in play a bug was identified that if your language is not set to English there is a problem.

Setting your language to English should allow you to create tournaments for now

I translated it into English. Tried to create a tournament. Same thing. I can't create a tournament?

Martin_Stahl

If you're doing a regular Daily tournament here https://www.chess.com/tournaments then that's completely broken right now. You need to do it from Play https://www.chess.com/play/online/tournaments then Create > Club Daily Tournament

Derek-C-Goodwin

thanks martin, you are superstar.

jmhus
Martin_Stahl wrote:

If you're doing a regular Daily tournament here https://www.chess.com/tournaments then that's completely broken right now. You need to do it from Play https://www.chess.com/play/online/tournaments then Create > Club Daily Tournament

thanks Martin ... no solution if you want to create an open (non club) daily? ... will wait to see if this gets resolved in a week or two ...

The-Football-Kiddo99

so atm i cant make a non club daily tournament?

Martin_Stahl

That naming is not accurate. That is a standard Daily tournament

coft792
Martin_Stahl написал:

That naming is not accurate. That is a standard Daily tournament

And when can this standard tournament be created ? When will technical support fix this error ? How long to wait a week a month ?

Martin_Stahl
coft792 wrote:
Martin_Stahl написал:

That naming is not accurate. That is a standard Daily tournament

And when can this standard tournament be created ? When will technical support fix this error ? How long to wait a week a month ?

It can be created now, if your Language is set to English. Staff will be looking into the bug this week and should hopefully fix it quickly.

jmhus

bug seems to be fixed for what i use it for (setting up a non club daily tournament ... ) ... if you're interested and the right ratings range please join ... BSIJJ 9 (800-1025) & BSIJJ quick knockout (800-950)

https://www.chess.com/tournament/bsijj-9

https://www.chess.com/tournament/bsijj-quick-knockout