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Why does chess.com disable chats sometimes?

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BostonBuffets

I have experiences this issue many times and this causes me to lose many games as chatting is my form of having fun and not be tense, with this issue my rating has dropped horribly and I need to feedback chess.com about this.

BostonBuffets

One of the games went like this, I play black and resigned

BostonBuffets
I lose pieces as if im a 100 elo, btw i have to input the moves and not the actual game because there is some sort of problem with the server which makes me think if this is real chess.com or not.
punchdrunkpatzer

Chess.com mutes accounts that exhibit abusive and harassing behavior. Have you been insulting your opponents or spamming in chat as a distraction?

kapurthala777

I have also experienced this many times And I didn't even said anything to my opponents

BostonBuffets

these games are not real happy.png (me 23 days later)