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TargZor

During Black Friday I subscribed to an offer at €3.44/month including tax with annual billing, i.e. €41.28 per year (12 months), but I have just been charged €50. Why? Who can I contact ?

Martin_Stahl
TargZor wrote:

During Black Friday I subscribed to an offer at €3.44/month including tax with annual billing, i.e. €41.28 per year (12 months), but I have just been charged €50. Why? Who can I contact ?

Most areas have tax included.

Ruthviksd

Has anyone from India able to avail Black friday offer? None of the card working and the G-pay too is asking for card details

EndGameA1

I purchased a premium membership during black friday but I've now received an email saying- There was a problem processing your last Chess.‌com payment. Unfortunately, if you don't update your payment method soon, your Premium membership will be canceled.
To ensure continued access to your Chess.‌com Premium membership, please update your payment method here.
If you have questions or would like to contact us, please visit Chess.‌com/support.
Regards, Chess.‌com
Update Payment

The link in email is not working.