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Cannot activate free trial

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Zenit12sd

Hi,

I try to activate free 1-week trial with valid card and I always get error 2777. Support is not responsive.

justbefair

Well, when did you send your contact support attempt? They are not available 24/7.

I assure you that they want to help you with your payment problems.

But you need to give them a little time.

Others have had the same problem in the past- https://www.chess.com/forum/view/help-support/pretty-urgent-error-2777

Martin_Stahl
Zenit12sd wrote:

Hi,

I try to activate free 1-week trial with valid card and I always get error 2777. Support is not responsive.

Did you get a response from the Support tool that said you would be contacted?

Zenit12sd

It magically worked a sec ago despite the fact nothing on my side changed.