Forums

"Cannot create a challenge because you are currently playing" Help?

Sort:
MuffinStud19

Every time I try to start a new game it tells me I cannot create a challenge because I'm currently playing, even though I have no game running. I have tried logging out and back in, I've tried clearing my browser history, I tried using a different browser, restarting my computer and even on a different device. I get the same notification every time...

MuffinStud19
KingC9RN wrote:

Hmmm, are you on the chess.com app?

No, I'm playing on my desktop (tried it on my laptop too). I haven't tried on my phone, but I prefer to play on the computer with a larger screen.

lukeypookiee

Im having the exact issue too. Ive tried everything but idk how to fix it.

nikkijccc

I am having the same problem. Cleared everything but continually prevented from playing with same message.

lukeypookiee

I did look up on google on how to fix it. There was one video saying to do puzzle battle and then try to play a game. For me it didn't work but it might for you.

MuffinStud19
lukeypookiee wrote:

I did look up on google on how to fix it. There was one video saying to do puzzle battle and then try to play a game. For me it didn't work but it might for you.

thanks, I’ll give this a shot when I get home. Glad I’m not the only having this issue. Please let me know if you figure something out!

Martin_Stahl

Staff are actively looking into the issue right now.

lukeypookiee

Alrighty thank you.

NikLenk

Hi all, I'm from Brazil and I've the same issue on Blitz 5min. I can play the other alternatives, but Blitz 5min not. It started after I try to abandon a game.

lukeypookiee

Mine just got fixed. Im assuming that the staff resolved the issue.

GMDANNY123

I am having the same issue . Cannot create challenge because you are currently playing even though I'm not playing any game. Kindly tell me any sort of solutions to this problem.

Martin_Stahl
GMDANNY123 wrote:

I am having the same issue . Cannot create challenge because you are currently playing even though I'm not playing any game. Kindly tell me any sort of solutions to this problem.

There's an issue staff are working on. Are you still seeing the same thing?

Pufferfishorg

I'm having this exact same problem

Martin_Stahl
Pufferfishorg wrote:

I'm having this exact same problem

You're actively playing a game

merkexe

my game isnt working having this stupid problem fix asap!

Nomul

I am having the same problem, it says you are in a tournament, i did in fact register for one but i cannot find the tournament anywhere

DisGuy077

Even I am getting this same issue. I tried to join a tournament, first time I have ever done so, and after that I have not been able to play any games because of that issue. If there are any fixes, then please tell me.

juanpamaldonado

I am having the same issue, I have never joined any tournament though, I created the account 2 days ago

DisGuy077

My issue just got resolved randomly after one day. I tried logging out and logging back in a few times. Then I waited and played the next day and the problem was no longer persistent. You can also try that, it may help you.

gibbos335

i am having the same issue