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can't connect to play games

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keezaa

Hi. I'm experiencing some serious problems playing online. Yesterday I was not able to play for the best part of the day as I was not able to connect. Today I'm getting a Cant connect error message. All other functions work well. I'm playing from my iPhone. Thanks

Martin_Stahl
KanchanaChoudhary2 wrote:

i am unable to play online games

 

 

Try it again. There was a bug that was recently fixed that impacted some members.

Avantor

hi I can't connect to games since days. it is not a browser issue as i can play on chess.com if I'm not logged in (as a guest user). I can also play via the app, but when I'm logged in no browser works. neither brave, nor chrome, nor firefox. always the same message: difficult to connect. Dear Chess.com what is the issue?

Mypreciousss

was this solved im having the same issue

Stormlock

Been having this issue today as well.

Martin_Stahl

For those currently having the issue, try clearing your browser cache. If that doesn't help, can you post a screenshot of any errors you're seeing? Or is it just seeking without finding an opponent?

ali_o_kan
Martin_Stahl wrote:

For those currently having the issue, try clearing your browser cache. If that doesn't help, can you post a screenshot of any errors you're seeing? Or is it just seeking without finding an opponent?

For a few hours, each time I try to play online I get the following errors:

- First
- Then

I try to play Blitz 3min, on https://www.chess.com/play/online, with Firefox 131.0.2 (64-bit)

In the console:

Martin_Stahl

This should be fixed now

ali_o_kan

Fixed here. Thank you! happy