Same problem
can't find games
Search for ever, no matches. Using the android app. Super frustrating. Started happening a week or so ago for me.
App is not finding games anymore ... tried installing and reinstalling works for few games then stops ... I believe it is prioritizing paid members ... Tried cache cleaning not working ... really disappointed ...
This problem is still happening and way too often. It's a pain to clear the cache or reinstall the app every few hours. Can we get attention here? Thanks!
Cannot find games.It seems like a error on the application only. If I go to the website I immediately find a game. If I reinstall the app it works for one or 2 games then the same thing happens.
I was having the same problem, but thanks to user Gentle Beam, I just forced stop, cleared cache, and opened the app back up. Just clearing cache wasn't enough. Anyway, appreciate it!
Same happened to me on 3 different devices iOS and a laptop (MacOS): cannot find any of my own games. Any suggestion? Any chance this bug can be fixed?
Try clearing the cache or making sure you have the most recent app.
If so maybe report the issue incase staff are not aware
https://support.chess.com/article/1221-how-do-i-report-a-problem-on-the-app-android
Thanks
Same problem, really frustrating