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davidk67

I received an email asking me if I could make an appointment to chat with chess.com staff. I did so, and at the appointment time, nobody from chess.com showed up. Is this email a known fraud?

Martin_Stahl
davidk67 wrote:

I received an email asking me if I could make an appointment to chat with chess.com staff. I did so, and at the appointment time, nobody from chess.com showed up. Is this email a known fraud?

I know that there are some staff that do survey type things or potentially so project staff that may occasionally do a one -on-one .

If you check the e-mail headers and it's from chess.com, then it's likely legitimate.

davidk67

In that case it's totally disrespectful to make an appointment and not have anybody from chess.com show up.

Martin_Stahl
davidk67 wrote:

In that case it's totally disrespectful to make an appointment and not have anybody from chess.com show up.

I can't really say what may have been the issue. Can you DM me the name and I can see if there at have been some kind of scheduling issue?