Sorry you are experiencing this problem.
I would just like to ask a question to help identify the problem and hopefully be able to provide a solution.
1) What device are you using? (Iphone, android or Windows mobile 7)
Regards
Hydra
Chess.com bugs...
I think it happened right around the time they gave me a free week of diamond membership. That's when all my games stats and Elo rating was erased
I don't know, but lately, it's been kind of ridiculous. If I want to look at a game I played some time ago, I get thrown back to another game I played. Or if I want to make a move in a current daily game, I first get thrown back to the latest Rapid Game I played. Never had this problem before.
So what is im doing to solve this problem
I feel like one of the bots is cheating. That's a joke, I know there is something screwy in the system.
I had my white pon on a2 and my opponent had his Black pon on b4. I jumped to a4, but then on his move he moved to a3, as if taking my pon, and my pon on a4 disappeared. :devil
I had my white pon on a2 and my opponent had his Black pon on b4. I jumped to a4, but then on his move he moved to a3, as if taking my pon, and my pon on a4 disappeared. :devil
It's a legal move called en passant.
https://support.chess.com/article/683-what-is-en-passant
So what is im doing to solve this problem
Its under Watch now.
I also experience many bugs, my lessons numbers were above 400 and suddenly all disappeared, my avatar picture disappeared, my puzzle ranking around 1600 went down to 400, and so often Server error. Our fault. we will look into it or try again, system down...
Make no mistakes, I love Chess.com and playing chess liberates me but those bugs are killing me, literally.
So I have been using the chess.com app for a while now and experience a lot of bugs. Want to see if I am the only one. To start about 3 days ago it totally erased my account of nearly 1000 played games with a final rating just over 1350. Now I have to start all over. Second it constantly logs me off. I thought it was my Internet server but have proved many times it's not. Also sometimes during a game it will not show the players last move yet my clock keeps running or it makes their pieces disappear. Lots of bugs I hope get corrected including get my old account back!!!!