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Customer service?

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Wonderwomen2004

How in the world do I getta hold of someone who can help me with my account issues? Please help...

Martin_Stahl

You open a ticket:

https://support.chess.com/customer/portal/emails/new

yosseff1

This support link is an error. No support on chess.com. This is why I don’t become a paying member.

Xue
yosseff1 wrote:

This support link is an error. No support on chess.com. This is why I don’t become a paying member.

https://support.chess.com/article/346-contact-us

Martin_Stahl
yosseff1 wrote:

This support link is an error. No support on chess.com. This is why I don’t become a paying member.

 

The site changed in the past four years. Post 4 has the new link and you can always contact support using the Help option at the bottom of the main menu or through the help link at the bottom of the page.

r123486

How do I email chess.com customer service?

Martin_Stahl
r123486 wrote:

How do I email chess.com customer service?

You don't. You use the Support option in the menu to contact Support