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daily consecutive 'games played' counter

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seansonashley
I had over 700 consecutive days of playing chess and over 200 days of daily puzzles and after new years it disappeared. I Did Not miss a day for either!! I've been trying to contact suppy, but you must go through the unhelpful chat bot first and it keeps freezing. Am I alone in this?
justbefair

It can be challenging to get through the support bot but it can be done. Keep the reasons short- maybe something like "streaks". There is no need to explain everything until you get to a human. I don't have any special access.

Martin_Stahl
seansonashley wrote:
I had over 700 consecutive days of playing chess and over 200 days of daily puzzles and after new years it disappeared. I Did Not miss a day for either!! I've been trying to contact suppy, but you must go through the unhelpful chat bot first and it keeps freezing. Am I alone in this?

Streaks have been removed for now. They may come back in the future

seansonashley
I was going for 2 years everyday. Why would they remove my accomplishment!? I was almost there. That's really messed up. And now it shows I have 2 consecutive days of daily puzzle when I had well over 200