Motif wrote:
Hello!
I just had a game where both of us lost by double forfeit because chess.com had a server problem---the site told me to wait until the server reconnects. I kept waiting but then suddenly the site showed that the game was declared drawn even though I was clearly winning. Now that game does not appear in my game archive. How do I have that game brought back and resume the game or have me declared the winner due to overwhelming advantage?
There weren't server problems. There was a scheduled live server restart. When that happens, all ongoing games are aborted.
Hello!
I just had a game where both of us lost by double forfeit because chess.com had a server problem---the site told me to wait until the server reconnects. I kept waiting but then suddenly the site showed that the game was declared drawn even though I was clearly winning. Now that game does not appear in my game archive. How do I have that game brought back and resume the game or have me declared the winner due to overwhelming advantage?