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Error 2777

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v_gandhi

me too

 

Hobbaboo

Same

EdibleMarshmello

Why don't you bums look through the thread and read it of its entirely.

Your answer will be there. Stop saying "Oh no. I'm having the same problem"

dream_smp3

I lost my money 

Martin_Stahl
dream_smp3 wrote:

I lost my money 

 

If you attempted to get a membership and it didn't apply, you should contact support.

https://support.chess.com/article/346-contact-us

YounesKamouly

Me too, whats is ? what does it mean ??

Martin_Stahl
YounesKamouly wrote:

Me too, whats is ? what does it mean ??

 

You should contact support 

NeyuQ_990

How

Mattew

Contact [email protected] or go to help > report a bug maybe ?

Martin_Stahl
khanh291012 wrote:

I want to diamond membership 

error 2777

what the error 2777?

 

Contact support directly.

0oAxlo0

same

maxykidd

happened to me and i had to use a paypal account

Rabbit
poor Martin has to deal with stupidity like this
akramlammou

same lol

MasterMatthew52

I had this problem because I tried using a Visa Vanilla gift card I got as a gift. This didn't work because you need to use a payment method that can support automatic renewals and payments. If this is what you are trying with any sort of gift card, please use an actual credit card or debit card. 

If this is not the issue, I hope this answers questions someone may have in the future.

onjuhbygtvfcrdex

you cannot use the gift card

360Gamer_J

me too

eesausman

What is a support ticket

Archie2909

When i try to get diamond membership it says your transaction could not be processed at this time.How do i fix it?

Martin_Stahl
Archie2909 wrote:

When i try to get diamond membership it says your transaction could not be processed at this time.How do i fix it?

It's likely an issue with your payment method. Try a different one. You could open a ticket with support and they may be able to provide more information.

https://support.chess.com/article/346-contact-us