Frequent disconnecting mid game

For the past month or so Nearly every game I disconnect nearly every move. 

I play mainly 1 minute bullet, and I'll wait 5 seconds for my opposite to move only for it to be my turn and those 5 seconds were on my time. Then i move and it takes another 3 seconds for it to reach my opponent, rinse and repeat and I'm loosing all my games on time.

It's not my internet. I ran /ping during a game and I had 12 ping. I tried clearing my browser cache, didn't help. 

Any advice?

i've the same issue, here's my ping with chess.com server

Reply from 104.18.140.67: bytes=32 time=22ms TTL=53
Reply from 104.18.140.67: bytes=32 time=30ms TTL=53
Reply from 104.18.140.67: bytes=32 time=21ms TTL=53
Reply from 104.18.140.67: bytes=32 time=22ms TTL=53
Reply from 104.18.140.67: bytes=32 time=22ms TTL=53
Request timed out.
Reply from 104.18.140.67: bytes=32 time=24ms TTL=53
Reply from 104.18.140.67: bytes=32 time=20ms TTL=53
Reply from 104.18.140.67: bytes=32 time=33ms TTL=53
Request timed out.
Request timed out.
Reply from 104.18.140.67: bytes=32 time=20ms TTL=53
Reply from 104.18.140.67: bytes=32 time=25ms TTL=53
Reply from 104.18.140.67: bytes=32 time=62ms TTL=53
Reply from 104.18.140.67: bytes=32 time=29ms TTL=53
Reply from 104.18.140.67: bytes=32 time=39ms TTL=53
Reply from 104.18.140.67: bytes=32 time=35ms TTL=53
Reply from 104.18.140.67: bytes=32 time=30ms TTL=53
Reply from 104.18.140.67: bytes=32 time=20ms TTL=53
Reply from 104.18.140.67: bytes=32 time=22ms TTL=53

timeout is a serious issue, impossible to play bullet,if i try with a different server like apple or google this issue disappear.