Hack or a Bug? " Game abandoned "

You lost connection.  

Ok so for as long as you have been on this planet you have never experienced a phone line; internet connection; wifi signal; or mobile signal going down. Wow you have been lucky....until now.

There are certain players that when yo play with them, they have a hack cheat to make you abandon the the game. Your internet is connected, strong signal, your still connected to the chess game because you can see your opponent's clock moving while waiting for your turn to move. You can fidget with your pieces but it won't let you move them because it's still your opponent's turn. So obviously I am still connected to the game and the internet and all of the sudden I lose because I  abandoned the game.  This only happens when they start to lose.  Its so annoying and ruins the whole experience.  I did not lose connection.

You opponents can't impact your connection.

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues

Thanks for helping out with that information that link is actually very helpful, but I am not sure if I lost connection and neither did my opponent.  The clock was still moving the whole time.  Can some one help me understand how we are disconnected or the server had been reset when the clock is still moving. How is there evidence that we have a strong connection and the server banner reset didn't come on and there is real live time progression in the game?  Can the clock timer still move in live progression if we are disconnected?

Happened to me 5 times ! when they loose or just after playing 3 moves. 
They wait and one second before the clock will disqualify them because they dont move, they move at the last second, and then chess.com consider that you are the one not playing and you loose the game.

Do something chess.com !!!

idk... game abandoned just means resign but you are not playing, so the game automatically resigns for you.

for some people above me, if you dont play at all, your ratings dont change.

In that case, based on what you're describing, you were disconnected instead.

If you're playing on the app and it happens, make sure you have updated to the newest version.