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FrostSaber112

How can I contact human support? The ai is not answering the questions I need answering and keeps directing me to articles that don’t help. Thanks

Martin_Stahl
FrostSaber112 wrote:

How can I contact human support? The ai is not answering the questions I need answering and keeps directing me to articles that don’t help. Thanks

You should be able to get the tool to contact an agent by typing something along those lines, after asking your question, as specifically as you can.

PenguinChocolate

I think you can contact by email but it might take longer.

FrostSaber112
PenguinChocolate wrote:

I think you can contact by email but it might take longer.

No it says the email is disabled

FrostSaber112
Martin_Stahl wrote:
FrostSaber112 wrote:

How can I contact human support? The ai is not answering the questions I need answering and keeps directing me to articles that don’t help. Thanks

You should be able to get the tool to contact an agent by typing something along those lines, after asking your question, as specifically as you can.

It just keeps directing me to more articles. After I’ve asked the question and said I want to talk to a human, the ai doesn’t do anything or says that is not possible

FrostSaber112

I can share photos if needed

Martin_Stahl
FrostSaber112 wrote:
Martin_Stahl wrote:
FrostSaber112 wrote:

How can I contact human support? The ai is not answering the questions I need answering and keeps directing me to articles that don’t help. Thanks

You should be able to get the tool to contact an agent by typing something along those lines, after asking your question, as specifically as you can.

It just keeps directing me to more articles. After I’ve asked the question and said I want to talk to a human, the ai doesn’t do anything or says that is not possible

In the conversation, that has all the details, try explicitly typing "contact an agent"

FrostSaber112
Martin_Stahl wrote:
FrostSaber112 wrote:
Martin_Stahl wrote:
FrostSaber112 wrote:

How can I contact human support? The ai is not answering the questions I need answering and keeps directing me to articles that don’t help. Thanks

You should be able to get the tool to contact an agent by typing something along those lines, after asking your question, as specifically as you can.

It just keeps directing me to more articles. After I’ve asked the question and said I want to talk to a human, the ai doesn’t do anything or says that is not possible

In the conversation, that has all the details, try explicitly typing "contact an agent"

It doesn't let me, I just checked and it only lets me do certain options. It doesn't let me type my own message

FrostSaber112

Want a photo?