Forums

Issues And Problems on Chess.com

Sort:
Martin_Stahl
JRCapablanca2013 wrote:

Is there a way to activate "Pre-Move" on this site?

 

https://support.chess.com/customer/en/portal/articles/1444864-what-are-premoves-and-how-do-they-work-

DrFrank124c

Someone keeps stealing my Avatar. I like to have a different and unique Avatar and each time I work out a new one someone copies it. This Avatar that I am now using is currently being used by someone else even though I am the one who made it. A previous one was likewise stolen. This is very annoying to me!

RonaldJosephCote

     Oups!Surprised  [comment deleted]  see post 19Embarassed

hamidrhaddad

Hi everyone. I have a problem in PC when I playing chess.com.

At first, all of tiles are invisible. Any one can help me?

 

 

TheCooler1984

at times, whenever I submit a message to a friend, the app shuts down and I need to restart it

TheCooler1984

at times, whenever I submit a message to a friend, the app shuts down and I need to restart it

MuCe60
How is possible abort in the muddle of the game? Who can do that? So, why it sometime happen by it self?
Martin_Stahl
hamidrhaddad wrote:

Hi everyone. I have a problem in PC when I playing chess.com.

At first, all of tiles are invisible. Any one can help me?

 

 

 

Try clearing your cache.

Martin_Stahl
MuCe60 wrote:
How is possible abort in the muddle of the game? Who can do that? So, why it sometime happen by it self?

 

It's likely the Live server did it due to a maintenance reboot.

BananaRepublic

On the IOS version there is no method of silencing an abusive opponent. I have the latest cheer app update, it is extremely annoying when an idiot like [name removed - please don't make public accusations but report them instead - MOD] continuously comments deliberately disrupting the game

gogo96

I am a new user. On the web page and when I start a new game, the graphincs don't load properly.  I am using firefox.  Am I missing a plug-in?

thg

It seems about 1/10 games I am winning but I lose because my opponent can freeze the game. I lose by time. I.e. [public accusations of cheating not allowed -- MOD] and I played 5/30 around 7pm if you can view it. There was a time cheating was infrequent

VintagePawn
thg wrote:

It seems about 1/10 games I am winning but I lose because my opponent can freeze the game. I lose by time. I.e. [public accusations of cheating not allowed -- MOD] and I played 5/30 around 7pm if you can view it. There was a time cheating was infrequent

 

What you describe are temporary disconnects. Your opponent never directly connects to your client. All traffic flows through the Live server and your connection details are not available to your opponent.

Alex_barr

Just finished a game with [public accusations not allowed -- VP] he lost and called me a name then said he hopes my mother dies this is in acceptable and unless this person is banned I will be cancelling my membourship with this site.

VintagePawn
Alex_barr wrote:

Just finished a game with [public accusations not allowed -- VP] he lost and called me a name then said he hopes my mother dies this is in acceptable and unless this person is banned I will be cancelling my membourship with this site.

 

Alex, I am contacting the member and letting them know that is unacceptable. In the future you should screenshot and report directly to support.

 

https://support.chess.com/customer/en/portal/articles/1444785-my-opponent-said-some-very-abusive-and-rude-things-what-should-i-do-

 

Alex_barr

And how do I screen shot.i lost my mother on may 3rd and I am very mad about this individual he should be banned from playing on this site. If not permanately then for a specific amount of time. Also he is a terrible chess player and should maybe play checkers instead.

Esotericpawn

I've been in a 7 day game for weeks, what gives? Not on vacation either.

Martin_Stahl
Esotericpawn wrote:

I've been in a 7 day game for weeks, what gives? Not on vacation either.

 

Looks like the position has moved on from there now.

Kartik_2710

i lost a game due to bug in the game between me & odeel3 .. please refer the steps 30 & 55 of the game

MarsAmbassador

Why on chess.com we can select flags Catalonia and Wales, which are not states, but not possible select flag of European Union? meh.png