Issues And Problems on Chess.com

Hi,

In the middle of my last game, the game suddenly aborted? Each player had played around 10-15 moves and it let me do a game review after the game but now I can’t see it on my past games. Is this an issue anyone else has had? I’m quite annoyed as I had a better position.

There was a live server restart.

https://www.chess.com/live/game/65603555165

I found an error

 Near the end 7:04 - I move my pown c7 on c5 

And the oponent eat my pown d5 to c6 

That's a legal move called en passant.

https://support.chess.com/article/683-what-is-en-passant

Hi, I was just playing a game against GATUMBA, when the server failed on me. It said error 502 and: sorry, our fault. 

When it came back up, it said I had lost the game, when in reality there was still an almost equal (.4) game to be played. Can I get my points refunded? 

Open a ticket with support, with a link to the game.

https://support.chess.com/article/346-contact-us

when playing computer, hints are slow to respond ... anyone having that issue?

I have games that appear ready to play but my opponent doesn't appear to have made their first move. They are light colors and I am dark.

Those games are Custom positions with black to move first.

i have a puzzle that can solve in 2 ways ypu fon't wwant you lier

Link to the puzzle?

Hi..today only renewed my diamond package at $129 .CAN U PLZ CANCEL MY SUBSCRIPTION. IAM NOT ABLE TO PLAY AT THIS TIME..

You'll need to open a request with support.

https://support.chess.com/article/572-what-are-your-payment-policies-refunds-services-currency-etc

When i want to start a game i get notification the challenge canceled what is the problem?

i have a issue whenever i start a game or click on anything the site just spams me with tabs giving me the sound effects links