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Issues And Problems on Chess.com

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Martin_Stahl
brownieeinworb wrote:
I seem to recall that when you were playing the computer there was an option to switch sides ( switch which color the computer played) but now the option seems to have disappeared! Anyone know why or how to get the option back?

That's not possible anymore for vs Computer. If you're doing the Practice option (games with Practice vs Computer) you should be able to switch. However, you can't when you start with a bot directly.

Martin_Stahl
boodroe wrote:

For the past 3 days every time I try to play a game vs a human the error message comes up and will not let me play a human

What message exactly? Also, how are you accessing the site?

annakim7

I have been using this app for about three years with very little problem. However, these past five days have been crazy. I keep getting the messages, " taking longer than usual to connect", or, " taking longer than usual to find a pairing" or, " you have disconnecte, please refresh". Then. I may be told that I am already palying a game when I am not! Then, when I eventually get to play a game, despite never having neither problems with the internet nor a high lag, I am suddenly getting a high lag and been completely disconnected during a game and losing because I have allegedly, abandoned the game ! Thsi is really frustrating because there have never been so many problems!

PradyPraj
#83 post a thread on it, maybe it’ll be more recognised
annakim7

I had a very frustrating week waiting for a pairing when there are supposed to be a hundred million members (as was reported on Dec. 16 2022) and yet, it takes forever to find a pairing! It has also been taking a long time to connect and once a game can finally begin, despite my excellent internet connection and having always had a low lag, I suddenly have a high lag and am then completely disconnected and in formed that my opponent has won because I have allegedly abandoned the game. I have NEVER abandoned a game of chess! Yesterday afternoon, all was working just fine and am thinking that all is now okay but no, today we are back to the same old crap. CAN SOMEBODY PLEASE FIX IT!!!!!!!!!!!

annakim7

15 minutes searching for a pairing and stil searching...

Martin_Stahl
annakim7 wrote:

15 minutes searching for a pairing and stil searching...

You might try sone if the options in the following.

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues