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It isn't matchmaking into a game.

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Higekidesu
i tried joining chess games. and it is in the loading screen while they find an opponent. it isn't finding one .. what do i do.
notmtwain
Higekidesu wrote:
i tried joining chess games. and it is in the loading screen while they find an opponent. it isn't finding one .. what do i do.

How long are you waiting? 

It is possibly difficult to find someone who will accept a blitz or bullet match with a 500 rated player. 

Why don't you try a rapid game? Your 1800 rating there should bring a match.

Sukiroll

I am having trouble too. I am trying to play in my 1700 10min. but it isnt even finding an opponent either.

jdcannon

still an issue? I tested just now and everything was okay. 

tabibmoula

I have full internet connection but still when I am trying to find a match it shows that I can't play because of unstable internet connection and shows that I have been disconnected from the server reload this page . I close the tab and again try to make a match and still not working .Is it some kind of bug or glitch . I am afraid that I got banned . I have been winning some games in a row and people may think that I cheat ,but I didn't .It would be very sad if I got banned cause I really love chess and spent a lot of time on this account .Please advice me to get out of this problem 

 

tabibmoula

notmtwain
Brave_John wrote:

I used to enjoy playing in chess.com so I became a Diamond Member. However, when chess.com management hired personnel to help them with their tremendously increasing non-paying members they did not hire responsive people who would help the members, specially the paying members, to further their enjoyment in the chess site. Imagine losing a game without making any move? Where in the chess world can you lose a game without making any move? This happened to me several times.

Hmm, is there some issue other than connectivity you are dealing with? There is no magic solution for paying members versus non-paying members. 

They have published a help topic on different things that might help you with your connection.

https://support.chess.com/category/145-connection-issues

Martin_Stahl
tabibmoula wrote:

I have full internet connection but still when I am trying to find a match it shows that I can't play because of unstable internet connection and shows that I have been disconnected from the server reload this page . I close the tab and again try to make a match and still not working .Is it some kind of bug or glitch . I am afraid that I got banned . I have been winning some games in a row and people may think that I cheat ,but I didn't .It would be very sad if I got banned cause I really love chess and spent a lot of time on this account .Please advice me to get out of this problem 

 

 

There were some server restarts last night that were the likely cause of that.

notmtwain
Brave_John wrote:

Before I start a challenge I customize my games with -.00 and a +200.00 ratings hoping that I would play and learn at the same time, hence everytime xI am matched up with -100+ ratings I abort the game, hoping that chess.com admin assigned to my site will respect my request, instead. I was declared either lost by resignation or loss by abandonment, which I considered to be totally baseless and unfair. I request that chess. At one time I wanted to play with a kid I was coaching, but chess.com did not allow me and admonished me to be fair and should play with someone within my rating range. With these sad experiences with the site I am beginning to loss enjoyment in what I considered to be the best and fair chess site. Or am I mistaken in considering chess.com the best a d enjoyable site for chess????

Aborting a game has been highly discouraged for years. If you abort too often, every abort is treated as a resignation.

You can change your settings to allow you to accept challenges from friends, no matter the rating difference.

The abandonment policy is set out clearly in the Help pages.

https://support.chess.com/article/338-how-does-game-abandonment-work

MartinOKO

Hello,

i have a problem witch matchmaking since yesterday. After I pick "play" button, I have been disconnected and I see "Matchmaking failed. Please wait a few seconds and try again.". What is wrong?

Thank you

MartinOKO

Rabihb0

having the same problem, must be a new transient issue.

Martin_Stahl
MartinOKO wrote:

Hello,

i have a problem witch matchmaking since yesterday. After I pick "play" button, I have been disconnected and I see "Matchmaking failed. Please wait a few seconds and try again.". What is wrong?

Thank you

MartinOKO

Can you try clearing your browser cache and see if that helps?

GM_Human_000

Hello I am also facing same issues of not matchmaking( in all formats)it is saying that matchmaking failed i tried everything including clear cache and hard refresh etc still not working and i also seen that this is problem only with the website as in app matchmaking is taking place Please help :river

Martin_Stahl
GM_Human_000 wrote:

Hello I am also facing same issues of not matchmaking( in all formats)it is saying that matchmaking failed i tried everything including clear cache and hard refresh etc still not working and i also seen that this is problem only with the website as in app matchmaking is taking place Please help :river

What's you browser and version?

Can you post a screenshot of the fail?

EchoBox007

I have the same issue