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latency forgiveness

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Thain
every move 2-8s are jumped down from my time. I even lose to clock with premove and 8s left ln my clock. my connection is fast with fiber in a bih city. what should I do?
Martin_Stahl
Thain wrote:
every move 2-8s are jumped down from my time. I even lose to clock with premove and 8s left ln my clock. my connection is fast with fiber in a bih city. what should I do?

You might check out the following to minimize connection issues.

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues