heres a link to the game: https://www.chess.com/game/live/5904625383
lost game by abandonment while waiting on opponent to move
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Dec 13, 2020
0
#3
Same problem happened to me today, I was waiting for opponent to move for a long time and then i got message saying I lost for abandonment??!!
Internet connection was excellent as usual
(We encourage members who experience issues to review our most common FAQs: Search the Chess.com. That said, this type of problem is usually caused by poor connection of sorts on the member end. Typically, it appears as though you are waiting but the has already moved and you remain unaware of the fact.You can report this type of issue here: https://support.chess.com/ . chanceloveandlogic-moderator)
Dec 13, 2020
0
#6
Yes, it doesn't make sense. If it is the other players move then they should be the one to lose the game and not you.
This site becomes unplayable. I think I'm going to go somewhere else and stop
my subscription. I lost 100 points in about ten days because of recurring bugs. 
It's not serious!
Dec 20, 2020
0
#8
Same problem for me. Only today tree times. Clock of my opponent is stopped, I can not play and finally I loose for timeout.
Dec 20, 2020
0
#9
I am having exactly the same problem!!!!
It is happening a lot of times!
It is happening a lot of times!
Same for me on iPad! Very frustrating. Who can solve this problem?
nothing is happening to me . I use computer .
KingsideRook23 a écrit :
nothing is happening to me . I use computer .
Sometime on computer too. And my connection is great.
BlackLemon1234 a écrit :
Same for me on iPad! Very frustrating. Who can solve this problem?
I lost around 100 during these last days. I sent several mails with creen copy.
For now nothing ! Except one answer. Too much people !!! 
I'll supended my payement
It's not a solution of course, but if your opponent seems to be taking too much time; try refreshing the page. He may have moved, but you didn't get the move due to a temporary disconnect. They wrote an article for more permanent fixes; I'll go run around and see if I can find it...
try clearing your browser cache
that's what @martin_Stahl always says
baddogno a écrit :
It's not a solution of course, but if your opponent seems to be taking too much time; try refreshing the page. He may have moved, but you didn't get the move due to a temporary disconnect. They wrote an article for more permanent fixes; I'll go run around and see if I can find it...
I did... Don't work.
Chessguy149 a écrit :
try clearing your browser cache
that's what @martin_Stahl always says
I did it too...
Just played a 30 minute game, I was winning aswell. Midway through my game while I was waiting for my opponent to make a move, I got a pop up that I lost to abandonment. Is this a known bug? It wasn’t my move. He’s the one who abandoned why did I lose? I wasn’t looking at my phone screen so I don’t know if there was a warning I missed, but still it wasn’t my move. Does anyone know what happened? Is this common? How can i avoid this
(We encourage members who experience issues to review our most common FAQs: Search the Chess.com. That said, this type of problem is usually caused by poor connection of sorts on the member end. Typically, it appears as though you are waiting but the has already moved and you remain unaware of the fact.You can report this type of issue here: https://support.chess.com/ . chanceloveandlogic-moderator)