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Mein Konto LimeApe wurde geschlossen

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Isilator2023
Hallo Zusammen , leider komme ich in mein account LimeApe nicht mehr rein , weshalb wurde mein Konto geschlossen ?
Martin_Stahl
Isilator2023 wrote:
Hallo Zusammen , leider komme ich in mein account LimeApe nicht mehr rein , weshalb wurde mein Konto geschlossen ?

If you look at the profile in the website you'll see the general reason. Though, you should have received an email about it at the address associated with the account, along with information about your options.

Sargenyblnew

Mein Konto wurde auch geschlossen aber ich habe keine Email erhalten. Ich weiß nicht warum und will es wieder haben.

Sargenyblnew

Nutzername Sargenybl. Habe mich über FB eingeloggt. kann jemand helfen?

Martin_Stahl
Sargenyblnew wrote:

Mein Konto wurde auch geschlossen aber ich habe keine Email erhalten. Ich weiß nicht warum und will es wieder haben.

You'll need to contact Support using the option in the menu

Sargenyblnew

thank your for your answer. Is there an other option to contact support? Because the bot could't help me. He answerd always, that I would received a message with instruction. But I didn't received an email. THANK YOU happy.png

Martin_Stahl
Sargenyblnew wrote:

thank your for your answer. Is there an other option to contact support? Because the bot could't help me. He answerd always, that I would received a message with instruction. But I didn't received an email. THANK YOU

Make sure you ask your question very specifically with all pertinent details. If the bot does not provide a good answer or offer to open a ticket, the try something like contact an agent 

Sargenyblnew
Martin_Stahl hat geschrieben:
Sargenyblnew wrote:

thank your for your answer. Is there an other option to contact support? Because the bot could't help me. He answerd always, that I would received a message with instruction. But I didn't received an email. THANK YOU

Make sure you ask your question very specifically with all pertinent details. If the bot does not provide a good answer or offer to open a ticket, the try something like contact an agent 

Perfekt, it works. They opened a ticket. THANK YOU happy.png