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No email change verification

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tonyvitonis

I've requested a change to my email address. No verification email has been sent. When I tried to change my email in January of this year, I had the same problem. But this time when I check my settings, I don't see the new email address after I requested the change.

How do I get my email changed?

(Note: I tried to use the bot support to resolve the problem. It told me what to do when chess.com has closed my account - i.e., it didn't understand the question at all.)

Martin_Stahl
tonyvitonis wrote:

I've requested a change to my email address. No verification email has been sent. When I tried to change my email in January of this year, I had the same problem. But this time when I check my settings, I don't see the new email address after I requested the change.

How do I get my email changed?

(Note: I tried to use the bot support to resolve the problem. It told me what to do when chess.com has closed my account - i.e., it didn't understand the question at all.)

Have you checked your junk/spam folders on your account?

tonyvitonis

I added a comment earlier, but apparently the forum software dropped it on the ground. I got all of the verification emails at once about twenty minutes after I made the final request. The address is changed now.