no sound

Hi there i have no sound on chess.com when i move my pieces, there is nothing wrong with my other videos and such that make noise and my chess.com settings are set on sound on,  please help me get sound back thank you

I have no sound too..

Do you have the sound selected as 'default'. I tried different sounds via the board customization interface and "Default", "Newspaper" are not working. The browser error console is showing a 404 error. So I suspect the files for those sounds are unavailable.

Ok does support know about this?

I cant seem to play as well without the sound for some reason throws me off

The CDN the site uses is having an issue and there's a problem loading some sounds and images. 

Thanks Martin, I was getting mad trying to fix the issue

Yup, no sound and can't find a way to get it back.

Okay, I've been going nuts trying to figure it out. The default sound isn't working but all the other sounds seem to work. I don't care for them and after so many games on default thats all I am used to. I hope it clears up soon.

sound works on edge but i hope it get resolved soon..i would like to use my regular browser

I have sound on my own pieces (default) but no sound on my opponents 

I normally have sound of both sides. So i hear it when I play myself or my opponent. But sometimes I do not have sound, so I am waiting and suddenly I see after 30 secs my opponent has moved. But there was no sound for 1 move. This is annoying of course.

I would guess this is a problem with lag. I have no problems with sound except sometimes when the wifi is slow.

+1 had sound yesterday, no sound today

No sound either - still not  sorted?

Greetings!

Is it me, or is anyone else experiencing no audio?  Game play still works fine though.

SKB,

RMLLC

No sound for me too. I even re-installed the app

iPhone app? Make sure the ringer switch is in the 'on' position.

i want to turn off vibration please

iPhone or Android app?

iPhone app:
More > Settings > General > Haptic Feedback