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renaissancemusicllc

😄.  I feel your pain.  I lose more games every time I play on my phone, partially because I listen to my opponents pieces on the board.

I used my headphones 2 days ago, and it worked for a while.

 

ryanovster

im not sure i made this post a while back inform the moderators if you can.

Fartacus4
It’s been a year, sound still not fixed
Mitch408

I play chess at Chess.com using a Dell Inspiron 7000 PC.  I get intermittent loss of sound for moves.  Most moves have sound but some moves have no sound. It must be a defect in the Chess.com software.  I don't get this behavior anywhere else.

PoisonDeezNutz

i dont have sound right now

PoisonDeezNutz
dec_viet wrote:
 

i think i found that the prob (for me) was that sound had been accidentally muted for the browser TAB!

well my site isnt muted and i have volume on and sound button is on

PoisonDeezNutz

the point is i have full volume and the site isnt muted

Yogurtcarter
Mitch408 a écrit :

I play chess at Chess.com using a Dell Inspiron 7000 PC. I get intermittent loss of sound for moves. Most moves have sound but some moves have no sound. It must be a defect in the Chess.com software. I don't get this behavior anywhere else.

I have the exact same issue than you, i don't know why,

paullee357

No sound for pieces moving. I have sound playing puzzles and moving, but in a live game no sound. I've missed opponent moves

apv17
I have no sound too suddenly
apv17
Hopeless app. Suddenly the sound stopped . I checked everything. YouTube and other sound apps are working fine. Even music . Sound is on in the settings. Tried making it off and on several times but in vain. Also, tried restarting the iPhone but in vain. Plus tried deleting and reinstalling the app but did not work. Hopeless app. Sound suddenly stops. No customer support also to fix it
manekapa
apv17 wrote:
Hopeless app. Suddenly the sound stopped . I checked everything. YouTube and other sound apps are working fine. Even music . Sound is on in the settings. Tried making it off and on several times but in vain. Also, tried restarting the iPhone but in vain. Plus tried deleting and reinstalling the app but did not work. Hopeless app. Sound suddenly stops. No customer support also to fix it

Is the ringer switch in the ‘on’ position?

adammikeselene
Intermittent problem for me, but seems I haven’t heard the moves for a couple of weeks maybe since I bought my iPad Air. Also I’ve never been able to get the time warning sound or haptic feedback to work. Maybe the sound is too high-pitched for my old ears, but that wouldn’t explain not having the feedback. Settings are set up correctly unless there’s another settings tab other than the one that’s present during gameplay. Hope somebody somebody can help.
monkeybrains9

I am having big sound problems. I just got a brand new (very expensive) laptop and the sound is very sporadic. I had previous problems with my prior laptop as well (particularly on bluetooth). I have tried both Chrome and Edge and it is the same. There are clearly some bugs in the software. If anyone from chess.com is listening, I'd be happy to troubleshoot with you.

pacific1231

I have sound if I play without signing in but none when I have logged in.

steroid9

For no apparent reason, no sound and in random games, animation of pieces is slow, which makes me lose on time. This app is fast becoming a POS and unless it’s fixed forthwith, I won’t be renewing my subscription. Lichess is a good option.