Not getting an email for an account I closed.

I closed my account a few months ago, and I am trying to get it back. I’ve tried to reopen it, but the email isn’t in my spam or in my email. I have reopened my account before but I guess there’s a new way. Is there anyway I can reopen my account the old way? Or have the email show up?

You have to contact Support using the option in the menu to reopen a closed account. There's no other way to do it and as far as I'm aware has always required a ticket to Support.

Where is the option? I can only find the support button.

That's it.

After that type in something like talk with an agent 

https://support.chess.com/en/articles/8568381-can-i-have-multiple-accounts

The site allows one primary account and one alternate with staff approval.