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not receiving awards

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Kolbinator44
I’ve been playing chess for a few weeks and I enjoy collecting all of the rewards, but recently I’ve noticed that I’m no longer unlocking them despite completing the requirements to earn them. I’m not sure how to attach images here but for example: I’ve completed all drills available that aren’t locked behind premium but the award for “attempting one drill” remains locked. I’ve also tried playing with the 3D chess pieces and I’ve not received the reward. Wondering if this is a bug or if I’m missing something. Any explanation or aid would be appreciated.
Martin_Stahl
KolbinatorNoob wrote:
I’ve been playing chess for a few weeks and I enjoy collecting all of the rewards, but recently I’ve noticed that I’m no longer unlocking them despite completing the requirements to earn them. I’m not sure how to attach images here but for example: I’ve completed all drills available that aren’t locked behind premium but the award for “attempting one drill” remains locked. I’ve also tried playing with the 3D chess pieces and I’ve not received the reward. Wondering if this is a bug or if I’m missing something. Any explanation or aid would be appreciated.

There are some achievements that are broken

For the 3D one, did you choose the Real 3D set?

Kolbinator44
Oh okay. I’m not sure what you mean by “Real 3D set”. I went to chess.com/3d-chess and played a match while signed in and I did not receive anything. I didn’t have to choose anything I was just automatically placed into a game.
PradyPraj
Same even I can’t get the 3D award
PradyPraj
Martin_Stahl
KolbinatorNoob wrote:
Oh okay. I’m not sure what you mean by “Real 3D set”. I went to chess.com/3d-chess and played a match while signed in and I did not receive anything. I didn’t have to choose anything I was just automatically placed into a game.

There's a piece set called Real 3D. I believe that's the only one that gives the achievement