Playing on Computer Technical Problems

Hello! I have been having an issue when playing on my computer that it will no longer allow me to move any of my pieces, almost as if it's not registering that I am left clicking on my mouse. I was wondering if anyone has had any issues with this before and how the resolved it? It is really frustrating when it happens in a live game because either I have to request a draw and hope the person believes me, or switch to my phone to continue the game. 

Hello AbreSan,

To being troubleshooting you can first clear the browser cache. If after clearing your cache and closing and reopening your browser does not resolve the issue, then reboot your computer. If the problem persists try using chess.com in another browser and see if the problem presents itself.

Do you encounter issues with your mouse in any other programs or in general use? If so perhaps a driver for the mouse is amiss. If you'd like to report a bug please select "Help" and choose option "Report a Bug" as shown in the snapshot below. Hope this helps!

I don't have the issue with the mouse on any other sites or using any other programs. I will try and clear my browser cache and see if that helps! I've actually already done the "Report a Bug" option and I never heard back about it.

I've been having the same problems. It only does it on this site so what's the point in clearing the cache. It's working perfect making this comment. With the number of people on this site it might be time for the site to upgrade.

when I try to play it sometimes just refuses to. and says that i should wait a few seconds then try again but i do that again and again but for some reson it just doe not work