This exact scenario happened to me, support said they're looking into it. From my best guess, I'd say it's definitely a new bug. And one that indirectly rewards cheaters ;-;
Rating refund not being refunded
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Aug 30, 2022
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#3
Same here, my bullet was supposed to be adjusted from 2323 to 2338 but it hasn't happened yet
Aug 30, 2022
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#4
Malishious wrote:
This exact scenario happened to me, support said they're looking into it. From my best guess, I'd say it's definitely a new bug. And one that indirectly rewards cheaters ;-;
I mean, it's always worked before. So I'm just assuming it's just a new bug, yeah.
Sep 7, 2022
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#6
Martin_Stahl wrote:
Staff are aware and there is a bug.
I still haven't gotten my rating refund
Sep 7, 2022
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#7
My understanding is they have a way to make it work, so if you haven't already entered a ticket, you should do that.
Sep 7, 2022
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#8
PlethoraOfCenturies wrote:
It would be cool if we could exchange rating points for diamond membership.
One of the main purposes of a rating is to pair players of similar strengths. It shouldn't be used for other purposes.
Sep 7, 2022
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#9
PlethoraOfCenturies wrote:
Martin_Stahl wrote:
PlethoraOfCenturies wrote:
It would be cool if we could exchange rating points for diamond membership.
One of the main purposes of a rating is to pair players if similar strengths. It shouldn't be used for other purposes.
That's fine, that person who lost and needs to be refunded something still lost the game and could learn from it. Giving them a diamond membership to learn about something related to that game could make them stronger.
You see, that's not how business works
Sep 7, 2022
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#10
PlethoraOfCenturies wrote:
Martin_Stahl wrote:
PlethoraOfCenturies wrote:
It would be cool if we could exchange rating points for diamond membership.
One of the main purposes of a rating is to pair players if similar strengths. It shouldn't be used for other purposes.
That's fine, that person who lost and needs to be refunded something still lost the game and could learn from it. Giving them a diamond membership to learn about something related to that game could make them stronger.
The problem is, rating is closely correlated to skill level. So through this method a strong player could get infinite diamond membership, and would be unfair for lower level players.
Martin_Stahl wrote:
My understanding is they have a way to make it work, so if you haven't already entered a ticket, you should do that.
How do you enter a ticket?
Sep 7, 2022
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#12
I see you are a new account. I’m sure you know that new accounts have high rating fluctuations, and as you play more games it stabilizes.
To counter your personal example with one of mine, a few days ago I played blitz from 10PM to 5AM, and I lost 150 points, which is drastically lower than yours.
Rating is an indicator of past performance. That is why higher rated players are often favored to win.
Sep 7, 2022
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#13
TheSwissPhoenix wrote:
Martin_Stahl wrote:
My understanding is they have a way to make it work, so if you haven't already entered a ticket, you should do that.
How do you enter a ticket?
https://support.chess.com/article/346-contact-us
Sep 7, 2022
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#14
PlethoraOfCenturies wrote:
B1ZMARK wrote:
The problem is, rating is closely correlated to skill level.
I don't know who fed you those lies. I can be under 1000 with one account, and the next week around 1450 on another account. An 800 can beat me worse than a 1500.
If you are being refunded, I am assuming it's because of the fair play policy. Lower rated players are more likely to fall under this category.
"So through this method a strong player could get infinite diamond membership, and would be unfair for lower level players."
There is some truth there. My solution would be to apply this rating system to 2000+ players. Lower rated players could train, learn, become better, and then compete in 2000+ tournaments later. I see this as a win win solution.
So your saying that every time somebody cheats against you, you get free diamond membership? That is flawed. Think about it. Thousands of cheaters every week get caught. That means the people who pay for the membership would think it’s unfair. Their are plenty of ways to get better other then membership.
Sep 8, 2022
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#15
PlethoraOfCenturies wrote:
Unicorn wrote:
So your saying that every time somebody cheats against you, you get free diamond membership?
I am not saying any points. I am saying the points would go towards it. Would it be 10 points, 50 points, 100? I don't know the ins and outs of this, but you could give tailored service.
The original idea was to use points towards a diamond membership. This doesn't mean you lose 6 points you get 1 month free diamond membership. Now, that you got me thinking, if you wanted a 1:1 correspondence then you could give a lesson based on where the player goofed up. If they played the opening fine, then you look for middlegame or endgame content related to the game they played. I would gladly take this, and it gives the site a chance to market the premium content.
Well then all of us have points, so if that system was adopted all of us would have diamond membership instantly. A lesson custom made for you by a titled player is just hard to do, because their are just so many titled players and so much of us,
Sep 8, 2022
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#16
PlethoraOfCenturies wrote:
And now you are saying, "I’m sure you know that new accounts have high rating fluctuations, and as you play more games it stabilizes."
High rating fluctuations do not correlate then to skill level, and this is the root of the problem with under 2000 players. The inconsistency of poor play vs. good play is not accurate with lower rated players.
All you have to do is play around 30 games, before the rating does not fluctuate as much per game.
Sep 8, 2022
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#17
PlethoraOfCenturies wrote:
Take Radjabov for example. He took a few years off before returning and surprisingly winning the World Cup. Now, take your average high school chess champion around 1700. Nothing big, they weren't trained to be a young Magnus, just someone in high school who enjoyed chess before going to a state university and majoring in business. How would they perform after graduating undergraduate college? Would they really perform at the 1700 level?
In the tournaments I play in, I often perform close to my rating, so it doesn't fluctuate.
I know another guy, who frequently jumps 50-100 points up and down between 1800 and 2000 per tournament.
If he has an established 1700 rating, he would perform around the same as a 1700. And if he doesn't, and goes up/down drastically, over more games he'd average around 1700 anyways.
Sep 8, 2022
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#18
Why do you keep assuming that everybody is making new accounts? The majority of people just play on a single account. In a one off game, you would usually not play a new account or someone with a rating vastly higher. Of course if they still have a provisional rating, then that stuff happens, but it is not the majority of cases.
Sep 8, 2022
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#19
Looking back a few days ago we can see he lost to a cheater. He probably had his rating points refunded, and then he lost to you. Which means he didn't "lose" any rating (although he did)
Sep 8, 2022
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#20
PlethoraOfCenturies wrote:
B1ZMARK wrote:
Looking back a few days ago we can see he lost to a cheater. He probably had his rating points refunded, and then he lost to you. Which means he didn't "lose" any rating (although he did)
Sounds like we are justifying a mystery without concrete proof. If what you are saying is true, then they received exactly the same number of points I received? Sounds way too coincidental to match game, my rating gain, and a previous game where someone was caught.
You two are both similarly rated. In both of the games, he would have lost 8 rating points because he played enough games to lower his RD.
So he would have been refunded 8 points.
For example here, I lost to a cheater (-8), and then lost 10 points against raugar. So the total net change is -2 points. It sounds to me you just want something to complain about.
Hello,
yesterday I got a message saying that I was refunded ten points in rapid due to a cheater (who went from 1200 to 2200 in one month lol). It said that my rapid rating was now 2254 (up ten from 2244), yet when I played a rapid game today, I noticed that after the win, I was rated 2253 (+9 from the win). Which means I was not refunded the points.
I remember a reading a similar post maybe a week ago, is this a new bug or something?