I subscribe black friday , I gave a card , I don't know why I have to wait 7 days , to get debit , and it fails , the card is good , I buys in many others platforms without any problem .
I only allow debt at maximum of 25 euros , today is all disabled and because , you make the debt in imprevisível date and hour , the payment failed because the month change , you ask to update my credit card , I update , and yesterday it failed again. After try understand why I was subscribing diamond subscription when I asked for golden subscription .
All I ask is pay yourselves goden subscribe in black friday and add me into the golden subscription
thank you
Best regards
You'll need to contact Support directly using the option in the menu if you're having issues. That said, if the payment method doesn't allow auto-renewing subscriptions it won't likely work.
I subscribe black friday , I gave a card , I don't know why I have to wait 7 days , to get debit , and it fails , the card is good , I buys in many others platforms without any problem .
I only allow debt at maximum of 25 euros , today is all disabled and because , you make the debt in imprevisível date and hour , the payment failed because the month change , you ask to update my credit card , I update , and yesterday it failed again. After try understand why I was subscribing diamond subscription when I asked for golden subscription .
All I ask is pay yourselves goden subscribe in black friday and add me into the golden subscription
thank you
Best regards