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Refunds and Accidental Purchases

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Navi_vian

Can I get a refund I forgot to cancel my subscription ^ ^

Martin_Stahl
Navi_vian wrote:

Can I get a refund I forgot to cancel my subscription ^ ^

You'll need to contact Support directly using the option in the menu

Sachchidanandpatil

I forgot to cancel my diamond subscription i anto pay, can you please refound the money back

Martin_Stahl
Sachchidanandpatil wrote:

I forgot to cancel my diamond subscription i anto pay, can you please refound the money back

You'll need to contact Support directly to get a refund

travisgro
@martin_Stahl, they should read the comments, kinda funny that they do see the other comments
ZACKY_THE_THIRD

Um can I get a refund please cause I just click on the free trial and it got bought to mom's gcash my Gmail is [removed -- MS]

Just let me know or I'ma die

Martin_Stahl
ZACKY_THE_THIRD wrote:

Um can I get a refund please cause I just click on the free trial and it got bought to mom's gcash my Gmail is .... 

Just let me know or I'ma die

You'll need to contact Support directly using the option in the menu

Mohamedfathi92

Hi I requested a refund for my nun expected subscription .

Martin_Stahl
Mohamedfathi92 wrote:

Hi I requested a refund for my nun expected subscription .

Did you use the option in the menu to contact Support to request it?

Martin_Stahl
laughingcorpse00 wrote:

Hi @chess
I am student.I had taken the trial so that i can experience the diamond benefits. I could not cancel my trial on time as I am very sick from the last 3-4 days and just moments ago I got the message about the amount deduction for a yearly subscription. Please refund this amount and cancel the membership as neither me nor my family can afford that.

You'll need to contact Support directly the option in the menu.

YamNyan

am writing to request a refund for a recent purchase of a Diamond membership on Chess.com. I initially signed up for the free trial of the Diamond membership but unfortunately forgot to cancel it before the trial period ended. As a result, I was charged for the full membership. This purchase was unintentional, and the funds used for this transaction are not mine. I kindly request your assistance in processing a refund for this accidental purchase. I assure you that this mistake was not made on purpose, and I would greatly appreciate your understanding and support in resolving this matter. Thank you for your time and assistance.

YamNyan

I also contact support to request my concern. I just need a refund ASAP because the money aren't mine. Thanks

YamNyan

Dear Chess.com, Yes i requested a refund earlier morning for the accident i made, but i want to asure the i will be refunded for my valid reasons. I need the money to give back to the owner because the owner needs it ASAP. I'm just worried, and i don't know what to do else. Thank you for your understanding and assistance!