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reopening a personally closed account

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HMathew08

Hello,

iwant to open my account that i had personally closed.

and the username was @MistyHazeDemon

any help?

Martin_Stahl
HMathew08 wrote:

Hello,

iwant to open my account that i had personally closed.

and the username was @MistyHazeDemon

any help?

You'll need to contact Support directly using the option in the menu

Big-Macca241010-11

Someone better reopen her account RIGHT NOW... - Chess Forums - Chess.com

martin no offense but pls stop saying contact support, the support is useless, the ai understand nothing, and the staff take weeks to reply. maybe u could pass these issues on?

HMathew08

how can i pass on the issue to them, i’ve tried ai support and emailin them

Martin_Stahl
Big-Macca241010-11 wrote:

Someone better reopen her account RIGHT NOW... - Chess Forums - Chess.com

martin no offense but pls stop saying contact support, the support is useless, the ai understand nothing, and the staff take weeks to reply. maybe u could pass these issues on?

https://www.chess.com/article/view/chesscom-update-december-2024#Support

The site had 23,000+ conversations last month, which I believe are tickets, so members are getting connected successfully with support staff. The site is aware that there are some pain points with the bot and have been working on improvements.

Even in your topic, the member is working with a support agent.

Martin_Stahl
HMathew08 wrote:

how can i pass on the issue to them, i’ve tried ai support and emailin them

Did you use the tool and get a response saying you'll be contacted?

Rohitmurali007

Hi My Account was Disabled by Someone.

Rohitmurali007

Please recovery my Account Rohitmurali45

HMathew08
Martin_Stahl wrote:
HMathew08 wrote:

how can i pass on the issue to them, i’ve tried ai support and emailin them

Did you use the tool and get a response saying you'll be contacted?

No i haven’t, how do i do that

Martin_Stahl

Use the support tool and ask your question with very specific details about what you're trying to accomplish. If the process doesn't say support will contact you, try something like contact an agent 

HMathew08

i don’t think i’llget back account , i’ve tried contact an agent but didn’t work