Report bug

Did you try changing your animation type?

tried and it didn't work

Try clearing your browser cache

Sorry bro it is now working, I changed it to arcade can then tried to change it and it came it is only not coming for arcade and natural animations, sorry for misinformation.

Here is a bug

I was just playing a casual rapid game and all of a sudden the site glitched and when it got back to normal I lost the game! 😡😡😡😠😠😠😠😠😡😡 I got so mad that I logged out of Chess.com cause I didnt know to report a bug

Please someone hear me out

It wont let me change my username because of this

Try uninstalling and reinstalling

won’t ;et me remove it

i didnt played games yesterday and my rating in bullet fell from 825 to 806, but i didnt played games

Your bullet rating is 825.

You can leave leagues. Just click on the leave option on the League page

As for lag, a lot of things can impact you.

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues

Yo someone report this bug for me. Im a child without an email and cant report stuff but basically I was playing a custom game in chess where it was normal setup (8 pawns 2 rooks 2 bishops 2 knights 1 king and 1 queen). Vs Archbishop (Bishop and knight combined) Chancelor (Rook and knight combined) and General (King and knight combined). It was with a completely random person and they asked what do these pieces do? I responded with anwsering his question and telling him what the pieces do. But suddenly I got banned for 20 mins. There was literally no reason for it except the only thing I suspect I got banned for is for #4 in the conduct where it says you cant suggest moves, only I wasnt suggesting moves I was just telling him what the pieces do. Someone report this bug please, I dont want people to get banned because of this. Thank you for your time (Also the guy I was playing kept disconnected and coming back frequently if you didnt know)

https://www.chess.com/game/120350397354

what is this ????????????????????????????????????

https://www.chess.com/game/live/123861028713

I sat and watched my opponent's clock run down to 0.00 - for 2.20 whilst I had over 5.00 on my clock, to then be told I had lost due to abandoning the match,

My connection was excellent and I even browsed other web-sites, whilst waiting for the sound to indicate my opponent had moved.

This has happened more than once. It is a problem with chess.com, not my cache or connection.

You can be disconnected from the live server while being able to connect to other sites. The path the traffic takes to different sites is only the same for a small portion, so a problem won't impact sites equally.

https://support.chess.com/en/articles/9010617-why-can-t-i-connect-to-chess-com-when-other-sites-are-working-fine

its about the app: since past few days ive really been into swiss tournaments. and the moment i join on the app. it mever gets me notifications of its starting or of my game like i get on the pc by the site. i installed the app because i cant be on my pc all the time now. ive become super frustrated because if im even 10 seconds late to coming back to this app it forfeits my tournament and i have to join again witth a 0 point bye. i meannnn whyyyy should iiiii???? i demanded a gameeee. it shouldve sent me a notif of the game beginning or of me getting a pair

The point is, as my opponent's clock was counting down and chess.com did not indicate in anyway that my server connection had failed, I simply sat and waited to make a move. When pop-up told me, I had lost because of abandonment, I knew this to not be the case.

I had not abandoned, I had waited to move.

It's possible to be disconnected and the client bought more recognize that. It's also possible to get disconnected when it's not your turn and lose by abandonment. My understanding is that there is a planned change to not allow an abandonment loss when it's not your turn.