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Some messaging buttons are gone - I can't post pictures or links.

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vickalan

Is anyone having problems posting pics on the messaging forums. For me, the button to post pictures is gone. Also no button to post emojis, or links. This is what I see:

Interestingly, it all works when I start a new topic. But not for subsequent messaging. What's going on?

evert823

At the moment on my mobile the pic button is there 

Martin_Stahl
vickalan wrote:

Is anyone having problems posting pics on the messaging forums. For me, the button to post pictures is gone. Also no button to post emojis, or links. This is what I see:

 

Interestingly, it all works when I start a new topic. But not for subsequent messaging. What's going on?

 

Try clearing your cache.

Micah57

I'm having this problem, starting about 20 hours ago.  I'm on a PC.  Browser cache is cleared.

vickalan
Martin_Stahl wrote:
vickalan wrote:

Is anyone having problems posting pics on the messaging forums. For me, the button to post pictures is gone. Also no button to post emojis, or links. This is what I see:

 

Interestingly, it all works when I start a new topic. But not for subsequent messaging. What's going on?

 

Try clearing your cache.

 

Thanks for the idea. I tried it though, and I'm still having the problem.

Martin0

Have you tried a different browser?

evert823

This is a test

evert823

For me it still works

Martin_Stahl

For those having the issue, what browser and version are you using?

Micah57

I'm on a PC, Windows 10 fully updated.  I normally use Microsoft Edge (auto updated), and I tried Firefox (latest version), which I downloaded and installed last night from their site.  I have no ability to insert images or links.  Also the emoji things.

Martin_Stahl

I saw a post where staff is looking into it.

ChessGeekYT

See, i can not embed my photo

Micah57

The staff is working on it.  We have a topic going in the Help & Support "club".  They're on it.  Thanks for posting.  Apparently, there aren't many of us who have this problem.

ChessGeekYT

Really, i thought there would be many people

Micah57

There may be many; but only those who try to post images, and links with custom text will notice. 

ChessGeekYT

yeah

vickalan
Martin0 wrote:

Have you tried a different browser?

I believe I only have one browser installed on my laptop. To try another browser, I would need to install one, correct?

vickalan
Martin_Stahl wrote:

For those having the issue, what browser and version are you using?

My laptop seems to be similar to Micah's. I have Windows 10 Home edition. I'm running it on a Microsoft Edge (v. 44.18362.449.0).

vickalan
Micah57 wrote:

There may be many; but only those who try to post images, and links with custom text will notice. 

Probably true. I can get the emojis by making the them with symbols. (happy.pngsad.png)  But the emoji button is gone. And as mentioned, the button for posting images and links are gone too (critical for the type of games I play).  People who don't use these functions will probably not notice a problem.

Martin0

I think most windows computers come with both Microsoft Edge and internet explorer. Other browsers like Chrome or Firefox would need to be downloaded.

Regardless, since neither Firefox or Edge worked for Mica, trying a different browser probably won't solve it for you.