Verbal Abuse

I experience from time to time absolutely grotesque and unilateral verbal attacks through the chat. When I want to report it through the contact link, the send bottom does not work. Anyone sharing the same issues? Shouldnt there be a very direct link to the site manager to report such situations?

At the bottom of the page on all main site pages shows 'Help & Support', when that page opens, top right corner is a link showing 'Contact'.

(In Live Chess, click the 'Help' link top right, takes you to the help & support page)

That should then allow you to create a ticket to the support team however at the moment quite a few are having problems with the Send button which does normally work (we are fixing it).

If you do need a direct email/person on staff to contact just until the 'Send' button is fixed, my email address is  [email protected]

Say, "Look for someone who cares. Goodbye."

Hi there this guy was using verbal abuse... Can you guys kick out him from chess.com, please?

hope yr familly die soon idiot

by CrazyCock 11 hours ago

Reply | Delete | Block

• 

  wish yr p u ta mama die

  by CrazyCock 11 hours ago

  Reply | Delete | Block
• 

  hope yr familly die soon

  by CrazyCock 11 hours ago

Click disable your going to play all kinds in online chess tempermental kids and sore losers people who get mad when you say no to takebacks stallers cheaters you name it.

Verbal abuse is common in online Chess I use to get sworn at black and blue by opponents when I beat them I didn't care I'd give them the Mick Foley line have a nice day!!

Hey I swore generally, not at my opponant I would never do that, but I said 'F...king joke' after blowing a massive winning position and it says I have been kicked from live chess, is this permanant? How long am I kicked out for?

@Azzlington:

Not permanent.  How long depends on how many naughty words you used and how creatively.  Not a moderator by any means, but I think a simple first offense is for 4 hours.  Sure would be nice if they'd tell you how long though.  I'm sure V3 will fix everything...

Some disgusting paedophile just said something totally out of order to my child. Will chess.com ban him for this? Everyone else she has played (and she plays a lot) has been so lovely. I always watch whilst she plays and I couldn't believe it.

Please submit a ticket on this.

hi what did this member say to your child im interested to know

This is weird ... and late!

hi sorry mate i just like finding out more info

i just had someone call me a a coward a monkey and stupid so i blocked him and responded with some insults

i was recently called an "American Terrorist" and wished "that my whole family dies". All I did was put him into check.

Please have "mysticNinja07" kicked off this site because of verbal abuse: 

This just occurred within the last 5 minutes or so.

yes.

yes

Please remove [public accusations not allowed -- MS]. This guy had 70 less rating than me in rapid. He started abusing me out of arrogance after he defeated me.

https://support.chess.com/article/209-how-do-i-report-someone