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Waiting for next game of tournament and I left somehow

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timothyjohnk

I entered my first tournament tonight.  Won my first game and was looking forward to the second one.  I thought, "I'll check out the tabs within the tournament." Standing, Chat, and Games.  And then I heard a "blip" and was out of the tournament.  I didn't click out of it.  I'm assuming I automatically lose my next four games based on other issues I've read here.  So I'd like to know if you can rejoin and why this happened.  I'm quite perplexed.

Hasse_Hall
I just had the same problem!
Waiting for round #4 in a rating limited Swiss and got a notice that I’ve lost since I didn’t show up! Would prefer to even get a chance to play, but the game didn’t launch at all.
Weird since I saw that 3 games was still going in round #3 - while waiting.

Also miss a bug report button in the mobile app. Everything is talking about the desktop layout in the forum - in a mobile first design world. Please create a help section for mobile app users, that don’t talk about hovering or non existing help icons.

(iPhone 11 Pro Max)
ZilverZacht

Same problem. It's not clear when the next game starts.

prabhatshende

I faced same problem in below tournament. Two members were online but match was not happened. 
https://www.chess.com/tournament/live/round-1---group-f-5311101