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What happened to my account?!

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TheronG12
david написал:

if this is something you need to be able to do, please contact the Support team via https://support.chess.com/customer/portal/emails/new so they can update your account with the indicator that tells the automatic routine that you are not a spammer.

When I did that I was told that it's only premium members that are exempted from the spam filter.

Former_mod_david
EdgaTroll wrote:

And it's also funny how they have an "automated routine" to police potential spam, but they claim that they cannot implement a similar routine to police potential hate-speech and cyber-bullying.

Feel free to view the exchange on the forum that he silenced:

http://www.chess.com/forum/view/community/is-chesscom-run-by-racists-and-negrophobes

My brother decided to chime in thinking he was helping my cause and they treat us the same way the cops in Baltimore treated Freddie Gray.

 The spam routine just looks at numerical data: the number of messages created in a given time frame, which is relatively easy to measure. A routine to detect hate speech and/or cyber bullying needs to be able to parse the meaning of words, while the best we can do at the moment is to use pattern matching on words with a black list of suspect and/or unacceptable words. If you can come up with something that does a better job, I'm sure there are a lot of AI research organisations that would be really interested in hiring you.

So far, I am trying to have a conversation with you and have only closed the account that was unexplained: your accusations and claims of victimization are not helping matters. I generally feel that these type of issues are best resolved through messages, which protects your privacy and which is why I locked that other thread: if you would prefer to hash this out in the open forums, that's your choice.

As Freddie Gray died as a result of his injuries and you may, at worse, be unable to play chess on our specific web site, I also think that analogy is a little inappropriate, and it's definitely not helping your cause at all.

Former_mod_david
TheronG12 wrote:
david написал:

if this is something you need to be able to do, please contact the Support team via https://support.chess.com/customer/portal/emails/new so they can update your account with the indicator that tells the automatic routine that you are not a spammer.

When I did that I was told that it's only premium members that are exempted from the spam filter.

 Oh, okay - I didn't know that. Now I do - I guess that means basic members need to be a little cautious if they are a group admin and wanting to message their entire group, then. Perhaps you could suggest some alternatives in the Site Suggestions & Feedback forum category...

Crazychessplaya
[COMMENT DELETED]
FChopin99

Thanks staff :)

EdgaTroll

Former_mod_david

 That's very strange: as you can see from my Privacy settings, I accept messages from "All Members":

I can only think that it might be a V3 v V2 glitch of some sort: I have sent you a Friend Request and hopefully that will work as a work around for this problem.

dfgh123
FChopin22 wrote:

Yeah sorry you can just delete this account if you would like.

not very brotherly

Bilbo21
FChopin22 wrote:

Thank you for responding. Although this is my brother's account he never uses it

You say that and yet, how can you explain this:

https://www.chess.com/members/view/Chopin99

Bilbo21

Since I wrote that comment 10 minutes ago, his name mysteriously changed to

https://www.chess.com/members/view/BlueFox091

and his avatar also

bouquetin

I had a similar experience. The game disappeared suddenly.

FChopin99

@bilbo LOL I created that account to communicate with somebody (not you) and now today I used it to try to communicate with you anonymously (or so i thought lol) but I deleted it already as per chess.com standards. That is entirely different from Matthew's account, FChopin22. Thanks for trying to get me in trouble though, I really appreciate it! XD

Bilbo21

you're welcome. Any time Laughing

RonaldJosephCote

    I get "anonymous" messages from Erik a lot tooSurprisedSealed

FChopin99
[COMMENT DELETED]
FChopin99
[COMMENT DELETED]
RonaldJosephCote

  You've been here since Aug. You wanna stay till next Aug?Undecided

FChopin99
[COMMENT DELETED]
FChopin99
dfgh123 wrote:
FChopin22 wrote:

Yeah sorry you can just delete this account if you would like.

not very brotherly

 Well seeing as he said it was fine if it means getting this account back, I think it is brotherly 100%. He hasn't logged in since before christmas.

RonaldJosephCote

   He probably ran out of medicationFrown