Why do some of my awards appear and others not?

I have been given four awards in total by other members (I know, not a lot), but only two of them appear in the showcase? Is there something I have to do, or...

yea go to awards and add them to show caser

'll try

okkie i have added 3, but my thank you note does not appear even though it says it is in the showcase?

huh i will check

thx

yea just three odd

now my thank you note has completely gone

i cant find it anywhere

Hmm weird. Usually they get added automatically

must be some glitch

Maybe you accidentally deleted it when trying to add it you your showcase. Or the member that gave it to you is muted; I don't recall if awards given by a member are hidden when muted.

The someone better reopen heraccount thread got locked

ik

no surprise, chess.com can't handle it when someone calls them out on their mistakes.

okkie

can you see if @CourtneyCloudz is muted then?

That member is not muted so maybe an accidental delete?

i know i did not delete it, it was in my showcase when i clicked on my profile but not when i looked at my profile 'publicly' if u know what i mean. i clicked 'remove from showcase' because i thought that maybe when i added it back it would fix, but now i cant find it anywhere.