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time glitches

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maougnassou
I'm really really tired of time glitches . Almost every game now !! My move doesn't register to my opponent but my time keeps going down . To me it looks like my move is ok and my time stops . I have found that if I propose a draw then the time suddenly corrects itself . What's going on ????
black_raju
Same has been happening in my case more than four months. This is not accepted at all !!🥵🥵
maougnassou
Will chess.com do something about this please ?????????? It's even happening several times in one game now . I'm going to have to stop playing
BluesRunner
Hi, my first post on the forum. Here’s my problem, which has happened in two different ten minute games today, both played with the latest update of the app on an iPhone. I’ve played a move but my clock has continued to count down even though the move has registered on my board. Is this something others have experienced? A known glitch? Thoughts? Thanks in advance.
XolotlZenon

It is most probably due to lag. Always make sure you have a stable connection before starting a match.

Karbonade_friet
It’s indeed disgusting. It’s really appalling how chess.com refuses to act on this clear problem. They give a lot of explanation why it would be a connection issue, but strangely the problem exists only on chess.com. Other sites like Lichess have no problem, not even when I play simultaneous on both sites. Cut the crap and act. This is very disrespectful to your visitors.
BluesRunner

Thanks for the replies here: appreciated. No problems of this type today, but I’ll keep monitoring (and keep an eye on the internet connection: though this should be ok as the iPhone can connect both through home Wi-fi and 4G). 

Andy-Marty

Anybody else have a problem where there profile picture doesn't appear in live chess?

And you just get the white pawn, but on the profile it shows the pic?

BluesRunner
Nope, not a problem for me.
XolotlZenon

I have played quite a number of games today on the lookout for this mentioned glitch. Seems to have only been happening to me in several bullet 1 minute games, mainly with a 2-3 second delay without any clock flickering indicating that I was lagging at all. Did not notice anything while playing 3 minute games though.

Martin_Stahl

For those of you on the iOS app, there is a new version to fix the recent bugs: 3.9.16 (2)

 

BluesRunner

Thank you for that: I’ll check out and update. 

Karbonade_friet
Lag.com strikes again. Bullet is unplayable. Bilichess works fine meanwhile.
Karbonade_friet
Lag.com strikes again. Bullet is unplayable. Bilichess works fine meanwhile.
slytides

The glitches are getting so bad I'm about to quit the site.  I will try Bilichess.   

Nimzowitts

The issue that I have is I can only play a 10 minute game. The dialogue box to change the game time is gone!

 

Rhounel

For those wondering if the glitch is still present, yes it absolutely still does and it seems to target bullet games in a wide margin. I have been playing bullet since this morning, and I have lost around 15 or more matches just because of this glitch. I hope they fix this later on.

Amblington

I've had time glitches along these lines in several games of bullet this evening. I would play a move immediately, often pre-moving, and my clock would drop by 2-3 seconds. Meanwhile, after their move my opponent's clock would gain 1-2 seconds. It's very frustrating to exchange a rapid flurry of moves and then see that you're on 20 seconds while your opponent is on 55 seconds!

EllisHoward
Must be a server glitch
coolguy567412

i played a 15/10 game and instead of getting 10 seconds i got 0